QR SoundBox FAQ

what is QR SoundBox?

A QR Soundbox is a device that combines audio output capabilities with QR code functionality,

allowing users to scan QR codes to play specific sounds or messages.

How do I connect the QR Soundbox to power?

The QR Soundbox typically connects to a power source via a USB cable or a dedicated power
adapter. Ensure the device is plugged into a stable power outlet.

What audio formats are supported by the QR Soundbox?
The QR Soundbox supports a variety of audio formats including MP3, WAV, and AAC. Check
the user manual for the full list of supported formats.
What should I do if the QR Soundbox is not playing sound?
 Ensure the device is properly connected to a power source.
 Check that the volume is not muted.
 Verify that the QR code is correctly linked to an audio file.
 Restart the device.
 If the issue persists, consult the troubleshooting section in the user manual or contact
customer support.

What are the power requirements for the QR Soundbox?
The QR Soundbox can be powered via a built-in rechargeable battery or a direct power
connection using the provided adapter. The battery life can last up to 24-48 hours on a full
charge, depending on usage.

Is the QR Soundbox compatible with all QR code payment systems?
The QR Soundbox is designed to be compatible with most QR code payment systems.
However, compatibility may vary depending on the specific payment system and version.
Please refer to the compatibility list on our website or contact customer support for more
information

Where can I find the user manual for the QR Soundbox?
The user manual for the QR Soundbox, a physical copy is included in the product packaging.

What should I do if my QR Soundbox is not charging?
If your QR Soundbox is not charging, try the following steps:
 Ensure the charging cable and adapter are properly connected.
 Check for any visible damage to the charging port, cable, or adapter.
 Try using a different power outlet or adapter.
 Clean the charging port to remove any debris.
 If the problem persists, contact customer support for further assistance.

What should I do if my QR Soundbox is not recognizing QR codes?
 Ensure the QR code is clear and not damaged.
 Check the lighting conditions; poor lighting can affect scanning.
 Clean the scanner lens.
 Verify the QR code is properly linked to an audio file.
 Refer to the troubleshooting guide or contact customer support for further assistance.

How do I contact customer support?
You can contact our customer support team via the following methods:
 Phone: 08069649722
 Email: canarasupport@iserveu.in